Bluetape released the first comprehensive study on how agents manage pre-listing repairs, inspection repairs, and move-in repairs across the transaction lifecycle. The research reveals critical inefficiencies in repair coordination and what agents prioritize when selecting repair partners. Agents and brokers can download the report to benchmark their workflows and identify operational improvements.
We're very excited to announce the release of the 2025 Real Estate Repair Report, the first industry study to benchmark repair workflows, coordination practices, and operational priorities among real estate agents and brokers.
In a buyer's market, deal protection matters more than ever. Inspection reports have become deal killers—15% of pending sales fell through in 2025, largely due to buyers walking away from repair issues. Agents who get ahead of inspections with pre-listing repairs are protecting their deals. Agents who don't are still juggling "I know a guy" contractors and hoping for the best.
But repair coordination has never been studied or standardized. Agents operate in isolation, each with their own system. Some have workflows that work. Most don't have clarity on whether they're efficient or falling behind.
We created this report to establish a baseline. To turn repairs from a nebulous operational burden into something measurable, benchmarkable, and optimizable.
The research shows how agents currently manage pre-listing repairs, inspection repairs, and move-in repairs—where inefficiencies exist, and what best-in-class repair workflows look like. It's designed to help agents and brokers understand their position relative to the market and identify where they have the biggest opportunity to gain a competitive edge through real estate repairs.
The overall data reveals an industry that recognizes repair coordination as central to deal success but still lacks the infrastructure to execute it systematically.
Real estate agents have always managed repairs. But they've managed them in the dark—no standards, no benchmarks, no way to know if they're wasting time or winning. We undertook this survey because we know there's a massive opportunity for agents to gain a competitive advantage through repairs. But that opportunity only exists if agents can see it first. This report is designed to create that visibility.
-James Bruno
The full 2025 Real Estate Repair Report is available for download. It's essential reading for agents and brokers serious about transaction efficiency and deal protection in a challenging market.